Development Manager for the South-Eastern Europe
Accor Hotels, Romania
For us, the conference was something completely new and a great challenge. Congratulations to girls from the Proper team for exceptional organisation of the event, professionalism and great responsibility. There are no obstacles these girl can't overcome!
Marina Mihoković, Mihoković (Croatia)
Compliments to the team for flawless organisation and the effort which resulted in a casual and relaxed, but at the same time complex and highly professional event.
Miki Bratanić, Špica d.o.o. (Croatia)
Thanks to the Proper girls on an excellent organisation and positive energy they were spreading during these rainy days. I believe that each one of us has received at least one new information and a different perspective and can say, without a doubt, that we all had a great time.
Toni Radman, Harbour Apartments (Croatia)
Congratulations on excellent organisation of the conference and the workshop on Krk. You have connected and informed us, made us feel relaxed and gave us the opportunity to present ourselves and speak our minds. See you next year, hopefully in an even larger number.
Mirjana Fijolić, MojBiz.com (Croatia)
Excellent conference with interesting participants and the possibility for establishing new contacts between colleagues, with insight into most recent topics.
Ivana Hatvalić, HTP Korčula (Croatia)
Best Stay is a truly well designed, creative conference, where modern trends in tourism were largely discussed. Especially interesting were the panel discussions, where speakers had the chance to justify their attitudes about prosperity of Croatian tourism through open discussions.
Boris Duša, Divota Apartment Hotel (Croatia)
Excellent organization with plenty of interesting topics.
Dario Cvitešić, Comping (Croatia)
Each year getting better, without competition! Very positive atmosphere with people who love what they do… I am looking forward towards the third edition. It was an extreme pleasure to be a part of the whole story!
Anemary Džidara, BDM club (Croatia)
Excellent conference with a variety of topics, amazing speakers and participants and a beautiful surrounding. What differentiates Best Stay among plenty other conferences is the easiness of participating, dynamics, flexibility of the programme and excellent organization.
Vlatka Stanić, Grand Hotel Bonavia (Croatia)
Compliments on my part, I was especially amazed because the conference is oriented towards the user. You offer what we all need and that is the user - vendor interaction.
Robert Višković, Croatian Telecom (Croatia)
Thank you very much for wonderful hospitality, professional realization and a great conference!
Tijana Đuričić, German National Tourist Office (Germany)
The conference was great and we were more than satisfied. The exhibitors were great and I think you couldn't choose a better venue. In the end, the best of all was your organising team which was kind and professional. It was an honor and pleasure to participate...
Sandi Kovačević. Hotel Cubo (Slovenia)
Very good initiative which I hope will last a long time and inspire the Croatian tourist and hotel industry to advance.
Ivana Nesković, STR Global (United Kingdom)
It was wonderful, we met a variety of people, made new business deals, all in all, congratulations to the organisers.
Mario Furčić, Tim Bolje d.o.o. (Croatia)
Thank you for the invitation, congratulations on the remarkable organization of the event. Compliments to the organizers for exceptional expertise and professionalism.
Lovro Bauer, Fabrika Arhitekti (Croatia)
Organisation was on a high level, I was pleasantly surprised by a very wide range of topics. So far this is the best organised tourism conference in Croatia.
Katarina Pernar, integralni Hotel Mare&Mons (Croatia)
Development Manager for the South-Eastern Europe
Accor Hotels, Romania
director of business solutions
ZigZag Integrated Hotel, Croatia
Grand Hotel Bonavia, Croatia
principal and owner, licensed architect
Divota Apartment Hotel, Croatia
business development manager
director of food and beverage
Crowne Plaza Belgrade, Serbia
Best Stay is a two-day B2B event which attracts the best of Croatian, regional and international tourism industry. Best Stay offers unbeatable networking opportunities to meet those who want to be the best at what they do, including hotel and apartment owners, managers, architects, and other important stakeholders who strive for success and quality. This is a must-attend event for all those in the tourism industry who wish to get to the top and stay there!
Panel: Discussing the potential of the “luxury hostel”
Panel: Advanced online strategies for private accommodation owners
Panel: Branding your destination - and why this is important for guest experience
Panel: A look into the future of tourism - What’s trending around the globe?
Why join us
Focus on creating the best guest experience
Advanced topics (marketing, it & design) & tips
50+ croatian & international speakers
Practical advice, case studies & workshops
Fun formats (eg. speed networking) only at best stay!
Design Hotel Royal
Ul. Viktora cara Emina 10
+385 51 580 730
director of business solutions Comping, Croatia
Director of Business Solutions with experience in Microsoft, Siebel, SAP and some other custom made CRM systems. Bachelor degree in electrical engineering and Master’s degree at MBA, University of Zagreb, with final topic: "Importance and business justification for CRM implementation in the Croatian financial institutions," empirical research that directly contributes to the development of CRM in Croatia. Currently leading a highly motivated team of super talented CRM experts in Comping. Conceptual creator and head of Microsoft Midmarket award-winning business solutions development: Contact Center (ContactInCloud), Loyalty program (LoyaltyInCloud), Project Management (ProjectInCloud), Sales management (SalesInCloud), Events management (EventInCloud), Geomarketing and geolocation (GeoInCloud), Mobile CRM (MobileInCloud), Manufacture management (ManufactureInCloud) etc. that had an ultimate aim of creating a successful business organization where processes of sales, marketing and customer support are completely automated. Result was a global achievement: Microsoft Midmarket Solution Provider of the year 2014 reward.
principal and owner, licensed architect HD Spatium
HD Spatium gathers a team of experts with great experience in designing elaborate construction systems, but are also innovative and original in the preparation of the demanding architectural projects and space-interventions that require a unique approach of all the engineers involved.
business development manager Comping, Croatia
Business development manager with extensive experience in the banking sector primary in sales and retention, CRM, campaign management and development of alternative sales channels, with an emphasis on digital banking. Bachelor degree in marketing from Faculty of Economics, Zagreb. Currently responsible for building business relationships with existing and potential users, and managing multiple active projects in the role of business consultant.
director of food and beverage Crowne Plaza Belgrade, Serbia
Roland Fredersdorf has been working in the hospitality industry for more then two decades. He started his career as a hospitality trainee and worked his way to be the opening hotel manager of the Inter Continental Ljubljana. In his career he particular enjoyed and gained a vast experience in opening hotels . Working in hospitality has been especially rewarding due to being able to work in various countries and experience different cultures with all their individual influences.
EHMA was established in Rome in 1974. It is a non-profit association of Hotel Managers operating first class and luxury hotels across Europe. Its members are committed to fostering fellowship and respect, as well as their own professional improvement to better serve the industry. The mission is to make EHMA the number one platform for collective intelligence, education, networking and professional development among European hotel managers of 4- and 5-star properties.
MULTILINK d.o.o., Engineering solutions and consulting , is a leading Croatian company in the field of endorsement, application and transfer of information and communication technology, above all Internet and mobile technologies. Multilink was founded in 1989. Today it hires 25 employees and a larger number of associates in its offices in Rijeka and Zagreb .
KATARINA LINE is one of the leading DMC's in Croatia and a premier small ship cruise company with weekly guaranteed departures from the end of April to mid-October from the major tourist centers of Opatija, Split and Dubrovnik. With a fleet of more than 50 ships in four different categories, the cruise line caters to all ages and budgets. Katarina Line itineraries give travellers the chance to explore the stunning natural environment and picturesque, quaint Mediterranean towns while hopping from one island to another. This unique way of travelling and exploring coastal towns is one of the most popular and easy ways to experience the true Croatia.
The Step Ri Science and Technology Park of the University of Rijeka is the perfect environment for growing your business in Croatia. Offices and labs combined with integrated business support and internationalisation services.
Iconis Agency is a full-service digital agency based in Croatia and London, UK. Our team is comprised of talented marketers, brand strategy experts, web developers, designers, and social media managers. We love what we do, and every project is an opportunity to prove ourselves. Our main goal is to develop sustainable relationships between our clients and their customers. We accomplish this by creating engaging digital experience that helps brands connect with their audience in a meaningful way. We specialize in digital marketing, eCommerce, branding, design and web development. This means that we invest every available resource in developing and improving our skills so we could provide a better service.
The Faculty of Tourism and Hospitality Management Opatija, University of Rijeka, carries out scientific, development and professional research, with particular emphasis on areas of special interest to the Republic of Croatia. The Faculty organizes and carries out undergraduate, graduate and postgraduate level education which has been adapted to meet the demands of the Bologna process, as well as scientific and professional findings and the current needs of the economy.
Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born.
Croatian Telekom, a leading provider of telecommunication services in Croatia, offers fixed and mobile telephony services, Internet, IPTV, data and ICT services and also electrical energy. Through acquisitions of Combis in 2010., Croatian Telekom has expanded offer of services outside the scope of traditional telecom services and has become a significant provider of services in the field of information-communication technologies (ICT). Croatian Telekom is developing ICT services in two segments: standard services and special business solutions. Standard services come with predefined characteristics and prices and in different packages and are suitable for needs of small and medium sized companies. Special business solutions are tailor-made for specific needs of each user and provide a solution to the most complex ICT challenges. Our experts consult, create proposals for improvement, design and implement ICT solutions and after the implementation and introduction of new ICT systems in business, Croatian Telekom provides maintenance and customer support. Usage of ICT technologies in business comes with many benefits: it creates competitive advantage, increases work speed and productivity, reduces business risks and enables savings.
Hoteza is intuitive and flexible information, communication and entertainment system. Solution is truly changing the direction and application of hotel interactive technologies. Hoteza products include Hoteza TV, Hoteza Mobile, Hoteza HotPad, Hoteza HSIA, Hoteza HotSign and Hoteza Lobby. Hoteza already has hundreds of hotel clients around the world, and is trusted by leading groups including Marriott, Kempinski, Hilton, Rezidor, IGH, Corinthia and Wanda to provide enhanced in-house services to their guests.
SPATIO is a team with more than 25 years of experiences in the realized projects of interior design in neighboring countries and beyond. Our world is the world of forms, colors, details and decors, which complement each other and are connected in a stylish, defined interiors. We transferred our knowledge and experiences of designing and manufacturers skills into the collection of furniture suitable for hotels, restaurants, apartment houses, villas, cafes, lounge bars and terraces. Products from our collection are made from high quality materials and in a manufacturer’s way. Our advantage is the flexibility, which enables us to change our collections, quickly and easily, customizing the colors, sizes or materials and bring them closer to customer’s taste and needs. We follow the projects from the concept, through design to the final realization. Results are interiors of contemporary design with individual character and eternal note.
Mihokovic provides their clients with a personalized production of technically demanding metal constructions made of steel, stainless steel and aluminium - complete service, from consulting (technological and concept solutions), 2D technical drawings and/or 3D models, picking the materials and construction technology, all to the end product. Some projects include metal furniture for cafes, restaurants, apartments and hotels, metal stands for “smart” devices, fashion and cosmetic industry and various interior and exterior design structures. “From your idea, to the final product…”
Bernarda d.o.o. - specialized manufacturing company of high-quality bed systems for hotels, boarding houses, apartments and homes. High-quality is based on companies 20 years experience, modern scientific achievements and innovations. Value of the product is proven by large and various exports to the European market, representing 85% of total production. Some of the main customers are world-star hotels like Astron, Kempinski, Holiday Inn, Hilton, Sheraton, Intercontinental, Mariott and many others. Large part of development and production is focused on designing and placement medical matrress with motto „Good sleep for a healthy life“.
Alarm automaika Ltd. is regional leader in technical protection industry. Since 1989. it develops business in 12 countries, and protection of complex facilities with different security systems – design, implementation, maintenance and software integration – became core business in last ten years. Beside systems and services, it develops specialised solutions for different applications. In several hotel chains company implemented integrated safety solutions of fire and gas detection, smoke extinguish and evacuation as well as integrated solutions of video surveillance, access control and burglar alarm. Software integration of access control, licence plate recognition, guest reservation data base and parking fee collection have to be mentioned. Company received several awards for innovation and specialised technical protection solutions. It works according ISO 9001:2008 i ISO 27001 standards, have Business Security Clearance and highest prudential rate AAA.
Glamping without KingDome is just sleeping outside!